Reviews for REDWINGS LODGE, MORCOTT
2/5
3 years ago
3 years ago
Needs a big refurbishment (bath tub has rusty hole). Breakfast is very basic (with insufficient seating capacity)
Rooms: Make sure you have a north facing room (away from main road)
4/5 from Darren
3 years ago
3 years ago
Everything at the hotel was very good. The girl that booked us in was pleasant and helpful. The room was quite large bit dated but clean. Continental breakfast as advertised was not! but was adequate for what we needed. Was the whole …
1/5
3 years ago
3 years ago
My 1 star review is for management.
My wife phoned up and made a booking where the receptionist continued to get dates wrong. We finally got the room booked and on the evening of arrival 10pm we was told there's no room and no rooms available due to been booked the wrong date we asked for so I hade to travel back 5 hours home .
This was a emergency booking as we drove to see our daughter who had been rushed into hospital and this was going to be a stop over before we travelled back home the next day.
We was in a panic due to the nature of our daughters accident that as my wife rang and verbally booked the room it's was left as its our fault as we didn't check the booking email .
No offer of a refund
No offer of a different night
Just its not there problem we are at fault ....
Great customer care ( NOT )
Didn't get to see the room obviously so marked them neutral.
I wouldn't book here again and check your emails for correct dates so you don't fall flat on your faves like we did.
1/5 from mystic
3 years ago
3 years ago
I Rang up to make this booking I had double checked the dates with her , and she booked me and my husband in wrong day so we couldn’t get a refund as I didn’t check email (had other things like daughter in hospital ) refused to book again since it was the receptionist at fault no refund and lost out on £85 I’d kept well away looked dirty and have no professional mannerisms at all disgusting
5/5 from Ash
3 years ago
3 years ago
The Redwings Lodge in Rutland is a good value for money motel, situated on the A47. It used to be a Travelodge, until it changed hands.||Pros: Great value for money if you expect to use the motel as a base for a night or two. Breakfast …
3/5 from Lisa
3 years ago
3 years ago
We stayed here after a wedding we attended. The rooms felt outdated and basic, no locks or latches on the bathroom doors and the beds not very comfortable.
The breakfast was served in the entrance lobby/reception area, with only 3/4 tables seating 4 people. So while you ate there was a flow of people checking out and the employees working in reception too answering queries etc.
5/5 from D
3 years ago
3 years ago
Great value! Clean rooms, comfy bed, nice simple but hearty breakfast. Plenty of parking including for larger vehicles. Best thing was the friendliness and welcome from all the staff we saw.
Next door to a good Indian restaurant and bar, also reasonably priced. Would stay again.
4/5 from Phil
3 years ago
3 years ago
This place is the definition of cheap and cheerful, and in a good way. At around £40 a night for a room with a kingsized bed and a sofa bed, en suite and a simple breakfast, it's as good as anything else you could get. |The water is hot …
5/5
3 years ago
3 years ago
Great budget hotel, good restaurant next door, lovely views and surroundings! Room was big and spacious,clean and comfortable! Staff were great especially receptionist at front desk! Superb stay and will definitely be staying again soon! |
5/5 from Farakunku
3 years ago
3 years ago
We stayed for 5 nights while working at the Global Birdfair on our stand. It was just a 20 minute drive away. The hotel gave us everything we needed. A long hot bath after our tiring, chilly wet days in the marquee was very welcome each …